bKash Send Money Charges and Free Limits

Current send money charges

bKash charges a small flat fee per send money transaction rather than a percentage. Small transfers are usually free, and Priyo numbers get a free monthly allowance before any fee applies.

The fee is shown on the confirmation screen before you enter your PIN, so you always see the exact cost first.

• The charge is the same in the app and on *247#.
• The fee is added on top; the receiver gets the full amount you typed.

How to send money for free

The easiest way to avoid the fee is to add the people you send to most often as Priyo numbers and stay within the monthly free allowance.

• Combine several small transfers into one larger transfer to a Priyo number.
• Check your remaining free amount in the app before a big transfer.

Priyo numbers explained

Priyo numbers are a short list of favourite bKash accounts that get lower fees for send money and recharge. You can add them from the app under Priyo Number and change them later if needed.

• Pick family members you send to every month.
• Changing a Priyo number too often may be restricted, so choose carefully.

Send money limits

bKash sets daily and monthly caps on how much and how many times you can send. The exact limits are set under Bangladesh Bank rules and can change, so check them in the app under Limits or by dialing *247# before a large transfer.

• If you hit a limit, the app tells you and the money stays in your account.
• Always double-check the receiver number; sent money cannot be reversed by yourself.

Worked examples: four sends

The charge does not depend on the amount — it depends on who you send to and whether your monthly free allowance is still left. The examples below show which sends cost money and which do not.

Remember, no fixed fee can be written in the table — the fee depends on your free allowance for the month and on who receives the money. The amount on the confirmation screen before you enter your PIN is the real charge. The receiver always gets the full amount you typed, because the fee is taken separately from your balance.

Send money or cash out: which one, when

When you send money, the receiver gets the full amount and pays nothing. But if they then withdraw the cash, they pay the cash-out charge. So send the money first, and let the receiver cash out only the part that must be cash — that keeps the cost down.

The Priyo Agent rate applies up to ৳50,000 a month; above that it costs the ordinary agent rate of ৳18.50 per ৳1,000. And if the receiver spends the money straight from their wallet instead of withdrawing it, there is no cash-out charge at all — so only cash out the part that must be cash.

• If the other person has a bKash account, send the money — it is cheaper than cashing out and handing over notes.
• Cash out yourself and hand over notes only when the other person has no bKash account.

Troubleshooting

Most send money problems have a simple fix. Work through the list below before you try again.

• Money sent to the wrong number — you cannot reverse it yourself, so act fast. Save the transaction ID from the app, call the bKash helpline at 16247, and file a general diary (GD) at the thana with the transaction ID, the amount and the date.
• Send failed but the money left your account — check the status of the transfer in the transaction history in the app and keep the transaction ID. If the transfer is still not shown as complete in the app, call the bKash helpline at 16247 with the transaction ID and the time of the transfer.
• Daily or monthly limit reached — the app tells you and the money stays in your account. Send a smaller amount, or wait until the next day or the next month. Check your remaining limit in the app under Limits before you try again.
• Fee higher than expected — check whether the number is a Priyo number and whether your monthly free allowance is already used up. The fee is shown on the confirmation screen before you enter your PIN, so read it before every transfer.

Frequently asked questions

Is bKash send money free?

Small transfers are usually free, and sending to a Priyo number inside the monthly free allowance costs nothing. Once the allowance is used up, a small flat fee applies per transfer — and the confirmation screen shows it before you enter your PIN.

Does the receiver pay anything?

No. The fee is added on top of your balance, so the receiver gets the full amount you typed.

Is the charge the same on *247#?

Yes, the charge is the same in the app and on *247#.

What if I send money to the wrong number?

You cannot reverse it yourself. Save the transaction ID from the app, call the bKash helpline at 16247, and file a general diary (GD) at the thana with the transaction ID, the amount and the date.

Is there a limit on how much I can send?

Yes, there are daily and monthly caps under Bangladesh Bank rules. The limits can change, so check them in the app under Limits or by dialing *247# before a large transfer.